We feel there is nothing more important than feedback from our customers in helping us grow and improve our business and welcome your comments about our natural stone products, selection and customer service. We strive to achieve your satisfaction but also want to know if can improve in any way, so, thank you - in advance - for taking the time to comment on your experience at Pacific Stonescape.
After a great deal of internet searching, we ordered our Kodai Maru Yukimi from Pacific Stonescape which arrived in 3 days. Pretty remarkable service and an exceptional experience. Thank you!
We received the stone lantern in perfect condition and it is better than anticipated. I did a lot of research and this is the best looking lantern and the best granite material, plus dealing with the experts at Pacific Stonescape was a pleasure, more than 5 stars!!!
This lantern is the 4th granite piece I have purchased from Pacific Stonescape and just like the first 3 this piece is beautiful. Dealing with Steve has always been a great professional experience. The products are wonderful quality. The service is exceptional. The shipment was prompt. The packaging is exceptional.
Thanks once again Steve for delivering a gorgeous lantern.
Love my Kotoji! It’s beautiful perfect in my Japanese garden. It was wrapped and packed with so much care.
Hi Steve! Well, the truck arrived about a half hour ago delivering our lanterns. We’re so very happy with them!! As you can see, the Kusaya is already in place. Oribe will take a little longer to set up, but wanted to pass the pic along right away. Thanks for your great customer service and hope you’re having a wonderful week! Best regards, Tracy
We love our lantern and thought we would share a picture of it with you to use as you might please. Regards,